Receptionist

​

Location:

Assigned Office

​

Level/Salary Range:

$10 - $12

​

Role and Responsibilities

The receptionist is a vital part of the office team. The purpose of the receptionist is to help make sure that the clients are receiving the help from the qualified office personnel.

​

• Greet clients and answer phone calls

• Perform general clerical duties to include, but not limited to: bookkeeping, copying, faxing, mailing, scanning, and filing.

• Create and modify documents such as invoices, reports, memos, letters, and financial statements using word, processing, spreadsheet, database, and/or other presentation software such as Microsoft Office, Xero, or other programs

• Assist with overall maintenance of the organization and its offices.

• Ensure that the customers and applicants are treated with respect, dignity, and are responded to in a timely manner.

• General cashier responsibilities to include but not limited to couniting money, creating invoices, and overall responsibility of the cash register

• Assist and perform other duties as assigned

• Help maintain a clean office environment

 

Qualifications and Education Requirements

• Ability to speak English and Spanish fluently

• Ability to deal effectively with phone and email inquiries

• Knowledge of office management systems and procedures

• Working knowledge of office equipment, like printers and fax machines

• Proficiency in Google Drive (Google Docs and Google Sheets, in particular)

• Excellent time management skills and the ability to prioritize work

• Attention to detail and problem-solving skills

• Excellent written and verbal communication skills

• Strong organizational skills with the ability to multi-task

• 1-2 years of customer service experience in customer service  

• High School degree or equivalent

​

Additional Notes

*Role and Responsibilities for this position include but are not limited to the above-mentioned duties.